My Rutgers ID Card has the old design; does my card still work?
Yes. Although you'll see some folks on campus with an ID that may look differently from yours, your current ID Card is still valid and continues to support all University-related services.
Do I have to get a new ID Card?
No, obtaining a new ID Card is not mandatory.
Am I eligible to upgrade my existing Rutgers ID Card?
Existing ID Cards will be transitioned to the new design over time as they expire or need replacement.
Will everything on my old card transfer over to the new one?
Yes. All monetary balances, door access, and other card privileges will remain the same. The new card will be equipped with everything you had before.
Do I have to pay for a new card?
You may trade a defective or worn card for a new one for free. Additionally, there is no fee to exchange a card because of a name change. However, replacements for lost cards cost $20.
Why do we now have to upload our ID photo online? I thought we get our picture taken at Orientation or a Card Office?
You are now required to submit your photo online; so your ID will be waiting for you when you get here, with the picture you choose! Uploading your photo takes less than 2 minutes.
Where is the Online Photo Submission?
Information regarding the online photo submission can be found here:
Information regarding the online photo submission can be found here: http://iam-ipo.rutgers.edu/photosub.php